What is Pull&Bear Return Policy? Complete Guide 2023

Since its founding in 1991, Pull&Bear has quickly expanded, and today it is a global fashion chain retailer with operations in numerous nations. But are you clear about Pull&Bear return policy?

You have 30 days from the date of delivery to return your goods.

Generally, you will not need to return any of its clothing or any other product but if you are up to a return then the site has a great returns policy. Keep reading and find out more!

Table of Contents

What is Pull&Bear Return Policy?

Although the majority of items can be returned, the following items cannot be returned.

Swimwear: if the security seal or hygiene sticker is missing.
Underwear: All items except tops and bodysuits cannot be exchanged or returned without the original packaging.
Accessories: in the event that the original packaging is damaged.
If not in their original, sealed packaging, fragrances.
The original packaging and condition must be used for cosmetic returns.
Items that can be customized cannot be exchanged or returned.
If the original packaging is damaged, CDs, DVDs, and vinyl should not be used.

You have 30 days from the date of delivery to return your goods. However, if you return your goods within 14 days of purchase then Pull and Bear will also pay the shipment charges of your return parcel along with a full refund.

Finally, Pull and Bear will reimburse shipping costs for both standard orders (if returned within 14 days of purchase) and for damaged or faulty goods.

If you bought the item from the store, you can return it to any of its stores.

For in-store returns, Bring the items back to the original retailer with the original receipt, and you’ll get your money back using the same payment method you used when you made the purchase.

But if you want to return the goods that were purchased online then you have to lodge a return request on the website.

After the request repacks your items with great care and with original labels send and drop them off at one of these drop-off points:

EVRi Drop Off: show the QR code at your nearest ParcelShop location and get your label printed
Royal Mail: show the the nearest Royal Mail Office should have a QR code. Nothing needs to be printed; all that is required of you is for your mobile device to display it. Don’t forget that you cannot place your package in a postbox.
InPost Instant Returns Locker: take your parcel to any Use InPost Locker and your smartphone to scan the QR code at the locker.

If you prefer to have Pull&Bear pick your item up from your home, you can do so by paying £2.95. The label will be printed by the courier and delivered to you.

Can You Exchange Pull&Bear?

To exchange a Pullandbear.com purchase, you have 30 days from the order’s delivery date.

Only our Pull&Bear stores (in the same market where the purchase was made) and as long as we have stock on hand in store are you able to make changes to the size or color of your items.

Pull&Bear Refund Policy

Pull&Bear offers full refunds for returned items. You will receive your refund using the original payment method within a few days (probably within a week) of the approval.

You will also get your shipping costs back if you return items within 14 days of your purchase.

Conclusion on Pull&Bear Return Policy

In conclusion, you can return one or more items up to 30 days after the delivery date of your order.

All labels must be present and the item must be in flawless condition.

It costs nothing to return your orders to a delivery location. Bear in mind that this option is free if you drop your return at the drop point within the first 15 days of return period.