When you are returning an item to Patagonia, you should check over Patagonia Return Policy to ensure the goods are sent back with everything required included in the package.
This post goes over everything you might need to know to easily and successfully return your Patagonia items.
Let’s get started!
What is the Patagonia Return Policy in 2023?
When you purchase any product from Patagonia, whether online or in-store, there is no defined return time frame return policy.
This policy is applicable to everything you buy, including clothing, equipment, and accessories. Products are the only items that are exempt from the return policy. Refunds can be applied as Patagonia merchandise credits up to a year after the purchase.
The main advantage of this policy is that if an item does not fit properly or is not what you expected, you can always exchange it or return it.
Another big perk of the Patagonia Return Policy is that it allows you to take advantage of discounts and sales that may be available at the time of purchase.
Interested in other brands’ return policy? Check our posts below:
How to Return Items to Patagonia?
We will explain how to return to Patagonia online & in-store.
Returning Patagonia Items to Store
To return the Patagonia items in store, all you have to do is:
- Find a Patagonia store near you
- Please contact them if you have any questions, and send the invoice or packing slip that was included with your order (along with the original form of payment, if it is still available).
- prepared to provide your order number, the name of the product you purchased, and your reason for wanting to return it.
- For returns, you must deal with authorized dealers as Patagonia supports them; alternatively, you can get in touch with the company’s customer service division.
Returning Patagonia Items Online
You may also start your online return to Patagonia from the comfort of your own home. Visit the Patagonia website and search for your order if you’re not satisfied with your purchase.
The return form can then be started. This will direct you to a page where you must pay $5 for a return mailing label.
In its original packaging or your own, package the item you are returning. Then mail the package with the form attached. Depending on your preferences, a refund or exchange will be made after Patagonia receives your returned item and inspects it.
Expect a delay in the return process because employees aren’t performing to their highest potential due to COVID-19. This implies that the time it takes to process your refund could be up to three weeks.
Does Patagonia Have Free Returns?
If you still have your original receipt and your Patagonia purchase is still in new condition with tags intact, you should be able to return or exchange your things for free at any Patagonia store nearby.
Patagonia, regrettably, does not offer free online returns or exchanges.
Customers who wish to return an item to Patagonia by mail must first obtain a $5 postage label from the company’s site in order to begin the return procedure.
Also Read: Does Patagonia Run Small?
How Long Do You Have to Return Items to Patagonia?
Due to their return policy, luckily, anything you buy from Patagonia can be returned at any time. New and discounted goods both fall under this.
While there is no deadline, they do ask that returns for fit or color be made as soon as possible and that items be returned in brand-new condition with their original tags still attached.
Read More: How Long Does Patagonia Take to Ship?
Can You Return Items to Patagonia Without a Receipt?
If you are attempting to return an item to Patagonia without a receipt, you will be entitled to a refund, but only in the form of a merchandise credit.
Please be aware that if you don’t have a receipt or other proof of purchase, Patagonia can only issue refunds for returned items using an electronic gift card for the most recent sale price.
Unfortunately, processing returns without an invoice or receipt might take up to 30 business days during peak times. Refunds for credit card purchases made more than a year ago are also not available from Patagonia.
Are There Any Restrictions to Returning Items to Patagonia?
Customers who return to Patagonia are not required to wait a set period of time. However, there are some guidelines that must be adhered to. Whether or not your return is accepted will depend on these terms.
First and foremost, your items should be returned in their original packaging, with all tags attached. Returns that do not adhere to this standard will not be accepted.
Final Thoughts on Patagonia Return Policy
If you are unhappy with a purchase you have made from Patagonia, offer a full refund of the original purchase items.
You must return your item in its original condition and packaging. Any shipping fees incurred in returning your item are also your responsibility.
If you’re looking to buy anything from Patagonia, be sure to read their return policy. Having this knowledge will make it easier for you to comprehend what must be done to process and return your purchase.
FAQs about Patagonia’s Return Policy
Can You Return Worn Patagonia?
If you are not satisfied with your Worn Wear order, you may return it at any time.
Can You Exchange Patagonia Sizes?
Yes, through their online exchange process, you’ll receive a free return shipping label as well as a free order of the new size or color.