How to Cancel American Eagle Order? Updated 2023

American Eagle is a brand of clothing. If you bought unsatisfied items, you might want to know how to cancel American Eagle order.

Canceling orders on American Eagle is not difficult. The simplest procedure is to use the steps listed below to cancel your American Eagle order.

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How to Cancel American Eagle Order?

An hour window is provided by American Eagle Outfitters for order cancellations. However, American Eagle Outfitters cannot cancel the following orders:

ShopRunner
Overnight
Second-day shipping orders

Attention: Not all orders are subject to cancellation. View your order details to see whether your order is eligible for cancellation.

You can also use the following options to cancel your American Eagle order:

Speak to American Eagle customer support through their live chat
Contact their customer care agents using their telephone number
Contact their customer service via Email

How to Cancel American Eagle Order through a Live Chat?

Calling American Eagle’s customer service line is the best option if you need to cancel an order. To help the customer service agent, have your order number on hand.

Tell the customer service representative that you only want to cancel certain items and not your entire order.

Upon changing the order, request that they send you a confirmation email. As soon as you receive and have a chance to read the email, keep the customer service agent on the line.

How to Cancel American Eagle Order by Phone?

Tell American Eagle customer service about the item you want to cancel when you call 1-888-232-4535.

How to Cancel American Eagle Order Via Email?

Alternatively, you can send the customer service department at American Eagle an email. This isn’t always the best option, though, as there is a one-hour deadline for order cancellations.

You might not be able to cancel your order at all if the customer service representative doesn’t respond to you in a timely manner.

If you cannot cancel your American Eagle order, the only option available is to seek a refund.

This means that you must take the item back to an American Eagle or Aerie store. The item must be returned to the address listed on your package if you purchased it online.

Your original payment method will display your refund. American Eagle doesn’t have a time limit on return and exchange period, so you’ll probably have to wait a while for them to finish.

You should follow these steps when seeking a refund for your product:

Print the order details from the “order history” page
Circle the item you want to return
Indicate why you want to return the product

If you are unable to print these details, you can write them down on paper.

Final Words: How to Cancel American Eagle Order

It’s not easy to cancel your American Eagle order, as portrayed on their website.

Nothing is more annoying than having to wait on hold when contacting their customer service or for an email response.

In addition, if you wait until after the cancellation period, you run the risk of the cancellation not being accepted.

FAQs

Can I Cancel An Online Order With American Eagle?

No problem, you have up to an hour to cancel an order once you’ve placed it.

How Can I Cancel An Order from American Eagle?

Call customer service at 1-888-232-4535 or use live chat if you need to remove specific items from an order you placed using Real Rewards or if you need to cancel or change an order for in-store pickup.

Why Did My Order Get Cancelled American Eagle?

High demand for the product; in this case, you’ll get an email confirming the cancellation and instructions on what to do next. if the cancellation was requested.