Most likely, you’ve heard of Boohoo if you love fashion. How would you handle a Boohoo purchase that doesn’t fit, though? Thus it is important to learn Boohoo return policy in advance.
For Boohoo you have 14 days to cancel your order if you have changed your mind. As long as the item is in saleable condition and returned within 14 days of the date shown on your receipt Boohoo guarantee to issue a refund.
Your inquiries regarding the Boohoo return policy will be fully addressed in this blog post. Learn more by reading on.
What is Boohoo Return Policy?
If you receive an unsuitable or wrong item, you can submit a request to return an item within 28 days of purchase.
While exchanges are not an option at Boohoo, you can return items and place a new order for the correct item. For Boohoo to accept your return request:
- Items must be unworn, unwashed, and unused and still bear their original labels.
- If only worn indoors and without signs of wear, shoes may be returned.
If you receive faulty goods, Boohoo requests that you contact their customer service to discuss replacement, refund, or repair.
How to Return a Boohoo Parcel?
There is no return label included with packages, which we believe to be a fantastic way to reduce waste. On the Boohoo website, you can generate a return label, which you can then apply to your return prior to shipping.
There are options available if you don’t have a printer, so don’t worry. Here is a step-by-step guiode on how to return boohoo order.
Pack Your Items
Having no packaging is no issue! Simply place your items in any packaging that can be sealed, is waterproof, and opaque.
Log in to the Returns Portal
To access your return options, you will need your order number, email, and phone number’s last four digits. As soon as you’ve logged in to the portal, choose the items you’re returning and explain why.
Select Your Return Option
You can either print a return label at home or opt for an in-store return.
Send It!
Once you’ve processed your return in the portal and decided to return your item(s) by mail, it’s time to send it on its way.
You will receive email updates and full tracking for returns made through the portal. There is no need to remember where you put your proof of postage because it is all digital.
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Exceptions to the Boohoo Return Policy
Due to their delicate nature, the following Boohoo products have a more strict return policy:
Product Category | Boohoo Return Policy |
Pierced jewelry | You can return these items only if you haven’t opened the package. |
Underwear and swimwear | Underwear and swimwear are eligible for returns if you haven’t removed the hygienic seal. |
Accessories, beauty products, and fashion facemasks | You can’t return any of these products because of hygienic reasons. |
How Long Does It Take for Boohoo to Process My Return?
The contents of your package will be examined for quality once it is delivered to the Boohoo warehouse. The company should process your return request within 14 days from the moment you send it.
If Boohoo accepts your request, a refund will be made using the original payment method. It might take your bank around seven days to credit your account.
How Will You Get Your Money Back from Boohoo?
Returns are processed back to you in the original payment format.
Your refund will be issued as a replacement for any orders placed with the use of a gift card or store credit, matching the value of the refund.
What If You Missed the Boohoo Return Window?
We understand because sometimes you just don’t have the time to try on your new purchases. Perhaps you did, but you subsequently took a long time to decide.
The 28-day return period is long past, I’ve been there. Are you stuck with an item that you can’t wear? Nope!
If you want to reduce the price of your non-returnable items, think about thrift shops or online marketplaces for used clothing. Only 15% of used clothing and other textiles in the US are reused or recycled, according to NIST!
Reusing the clothing you no longer wear (or have never worn) will benefit the environment and your wallet at the same time.
Thrifting and used clothing apps are extremely popular, and some even work with your favorite retailers to provide coupons for future purchases. Consider giving to a good cause or swapping with a friend if thrifting isn’t your thing.
Final Words on Boohoo Return Policy
Boohoo is a U.K.-based online fashion retailer that has a strong focus on customers in the 16 to 30 age range.
If you ever bought anything from them but are unhappy with what you got, for any reason whatsoever, it is very easy to return a Boohoo product.
If you liked the article and got your answers to Boohoo Return Policy, don’t forget to share your experience with us in the comments section below.
Read More: How Long Does Boohoo Take to Ship?
FAQs About Boohoo Returns Policy
Does Boohoo Give Full Refunds?
You may also be entitled to return any defective items you receive, ask us to fix them, replace them, or give you a refund if that is what you would prefer.
Does Boohoo Have Free Returns?
Residents of the United States must pay a $4 shipping fee instead of receiving free returns from Boohoo.
Does the Boohoo Refund Delivery Charges?
If you return all of the order’s items and cancel the contract within 14 days, then yes, they do.
Can I Return My Boohoo Parcel After 28 Days?
You have 28 days from the day you receive something to send it back to us. Unfortunately Boohoo cannot accept returns after this time.