With regards to online purchases, Bershka provides drop-off and in-store returns. According to Bershka return policy, you can return your unwanted goods within 30 days of the purchase.
By returning the product, you have to keep the tag unremoved, and the product should be in its original condition, and then only the company will accept the return policy from you.
The Berskha exchange and refund policy will also be explained in this post; read on to learn more!
What is Berskha Return Policy?
Most items from Bershka are returnable. The cashier will inform you if certain items are not applicable in certain circumstances.
Returns must be made within 30 days of the purchase date. If you ordered online, you must return your items 30 days after the purchase was made, as outlined in your confirmation email, not 30 days after the items arrive.
You can return any items you purchased from a store using one of two methods. These methods are in-store and drop off.
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How to Return Products to Bershka?
If you want to return an item or a product purchased online from Bershka, then either take the item along with proof of purchase to the nearest Bershka Store.
After completing the online returns process, you can also send your unwanted items by logging into your Bershka account.
You’ll receive a confirmation email once the refund has been approved, and you’ll soon receive your money back.
Does Bershka Take Returns Without a Receipt?
You can use your mobile device to show the employee in the store your electronic ticket if it was included with your shipment confirmation for an online order.
Receipts are additionally accessible on the app and website.
What Items Cannot Be Returned to Bershka?
Bershka will not accept returns on all items purchased at the store.
For example, you cannot return socks, tights, earrings, headbands, or other hair accessories – such as pins, elastics, or scrunchies. These items, even if they are unworn, won’t be accepted by your local Bershka store due to hygienic concerns.
When you shop in person, the salesperson will typically inform you when specific items cannot be returned. Make sure the items you buy fit properly and are what you want before putting them near your feet, ears, or hair.
Items returned to Bershka must be in perfect condition. They need to be unhandled and still have all of their tags.
| Clothing | Must be in good condition with tags still attached and no wearer-made stains, marks, or tears. |
| Swimwear | Has to be complete with all tags and hygienic liners. |
| Accessories | All accessories must be unused and in their original packaging, with the exception of earrings, which cannot be returned. |
| Fragrances and Beauty | If they are not in their original, sealed packaging, beauty products or fragrances cannot be returned. |
Bershka Exchange Policy
Items bought on Bershka.com cannot be exchanged.
They are only eligible for a return. Only a different color or size may be exchanged for items purchased in stores.
Otherwise, they must be returned first.
Bershka Refund Policy
Bershka offers full refunds for items that are returned in their original form and in acceptable condition.
There are some items that cannot be returned, such as earrings, socks and tights, and jewelry.
Once the products have been delivered to their warehouse and the refund request has been approved, it will take them 30 working days to process your refund. When your refund is prepared, you’ll get a notification via email.
Conclusion About Bershka Return Policy
In short, Bershka offers both in-store and drop-off returns for online shopping.
According to Bershka returns policy, you can return your unwanted goods within 30 days of the purchase.
If you are unsure of anything regarding Bershka’s return policy, call their customer service line. If you have any questions, their staff will be happy to help.
Read More:
FAQs About Bershka Return Policy
Can I Return Products to Bershka Store?
Yes, any Bershka store will accept returns for online orders. Women’s products must be returned to the women’s store, and men’s merchandise must be returned to the men’s store.
Is Bershka Returns Free?
It is completely free to return items if you do so within 15 days of purchase.
Can I Cancel My Bershka Order?
It is possible to cancel your Bershka order. Log into “My Account” and look under “Order History” for the “Order History” section to cancel your order.
