The popular American retailer of lifestyle, apparel, and accessories is called American Eagle Outfitters. If there’s an item you bought from the store that you regret buying, you might be wondering what American Eagle return policy looks like.
The best thing about American Eagle return policy is that you have all the time to return your merchandise and AE has never fixed any timeframe to return its products.
Here is the complete guide to the most relaxed return policy, keep reading and find out more!
What is American Eagle Return Policy?
American Eagle has a very lenient return policy.
You can return items from American Eagle at any time after your purchase for a full refund.
There isn’t even a hint of a deadline. To receive a full refund, you will need proof of purchase in the form of:
- A receipt
- An invoice
- An order email
- Your order history
- an ordered confirmation on paper.
If you’re not happy with your purchase, you can return the item to any American Eagle, The Tailgate store or Aerie. The retailer will issue you a refund using your original payment method.
If you ordered an item online, you could return the item either via mail or in person at your nearest store.
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How to Return American Eagle Items In-Store Or Via Mail?
It is simpler and faster to return an item in person than to mail the item.
If you return the item in person to your neighborhood shop, you’ll get your money back or get an exchange right away. Here is how you can make a return in-store:
- Visit the American Eagle, Aerie, or Tailgate store that is most nearby in your area.
- Take the debit or credit card that you used to buy the item, as well as any receipts you may have.
- The retailer will issue you a refund using your original payment method.
- Without a receipt, you can either exchange the item for a different one or have the item’s current value credited to a gift card.
An online purchase can be returned in-store.
Simply bring your item and your proof of purchase with you, preferably in the original packaging. Shipping costs won’t be reimbursed, that much is clear.
If you ordered an item online that you wish to return via mail, follow the following steps:
- Visit the online storefront.
- Pick the things you want to send back.
- Print out the shipping label.
- Pack every item collectively, ideally in its original packaging.
- The package should have your return label on it.
- You can send your item back for free if your order is eligible for a free return. Your refund will be reduced by $5 if it is not eligible for a free return.
Following the date of shipment, processing returns typically takes five weeks. You’ll receive a refund from American Eagle using the original payment method.
Also Read: How to Cancel American Eagle Order?
Who Pays the Return Shipping Costs?
Searching around on the AE website revealed that not all items are eligible for free returns.
These can be identified in the screenshot above as bras, swimwear, apartment items, tailgate items, and third-party shoes.
In the absence of that, it appears that $5 will be subtracted from your refund to cover shipping expenses.
Final Words: What is American Eagle Return Policy
American Eagle has the most lenient return policy compared to other stores. Anytime, regardless of how much time has passed, you have the choice to return an item.
American Eagle will give you a full refund if you have proof of purchase. However, if for some reason you misplaced yours, the shop is prepared to apply the item’s value to a gift card.
The only items you’re not allowed to return are swimwear without the hygienic liner and underwear. There you have it, then! Returning items has never been simpler.
Read More: Does American Eagle Take Apple Pay?
FAQs
How Long Will It Take for My Return to Post?
Whether your return was to a debit card or credit card, the average wait time is 5-7 business days for it to post to your account.
What is American Eagle Customer Service Number?
Contact a customer service specialist at 1-888-232-4535.
Can I Return Aerie to American Eagle?
Only American Eagle Outfitters stores where Aerie products are sold accept returns and exchanges for all products related to Aerie.
Does American Eagle Have Free Returns?
You can use the free label or QR code to mail your items back at no extra cost if your order is eligible for free returns.