H&M Return Policy: Complete Guide 2023

Looking for more details on H&M return policy? If so, you’ve found the right place.

H&M is a Clothing, accessories, and shoes are available from this multinational fashion brand with headquarters in Sweden.

Have you ever pondered what to do if you have to return something to a store?

You are in good hands because we are going to go into great detail about H&M’s return policy for both in-store and online purchases.

What is H&M Return Policy?

H&M accepts returns for any sale item purchased online or in store mode within 30 days.

A merchandise credit for the amount paid is given for items returned more than 30 days after the date of purchase.

In contrast to checks, which are refunded as cash, items returned within 30 days of the date of purchase are refunded using the original form of payment.

How to Return H&M Products in Store?

H&M gives you the independence of returning both in-store and online purchases by visiting your nearest Just make sure to carry the merchandise from the H&M store with the tags still on and the proof of purchase.

Below steps will give you a fair idea about returning procedure at H&M.

Step 1: To return any item, firstly check if it is eligible for in-store return or if item falls under the exception category, some things you can always take care of are as follows:

• Underwear, Final Sale items, and H&M Gift Cards cannot be returned because they are not eligible for a refund or exchange.
• The original store must receive a physical return of any in-store purchases; you cannot send a return via mail.

Step 2: Go to the H&M store that is closest to you with the items, and don’t forget to bring the original receipt. In spite of this, H&M still lets you exchange or return your purchase even if you misplace the receipt.

With a valid photo ID, H&M accepts unworn, unwashed, and defective goods for returns or exchanges.

Driver’s licenses, state ID cards, passports, and government or military identification are all acceptable forms of photo identification.

Step 3: Reach the customer service counter in the store. Staff members will inspect the item, and your refund will then be processed to the original method of payment.

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How to Return H&M Online Purchases?

H&M Return Policy gives you the flexibility to return or exchange any online purchased item for free in any Puerto Rico is not included in the US locations of H&M.

Within 30 days of purchase, you can return any items you’ve purchased, including clothing, swimwear (with hygienic seal), and beauty products.

However, the in-store return of H&M Home items purchased online is not allowed and they must be returned by mail only, as the transaction is processed it takes 14 days to finalize.

H&M requires two weeks for the credit to post to your account, and it might take two billing cycles for the credit to show up on your credit card statement.

Final Words on H&M Return Policy

H&M gives you the option of in-store return and return via mail.

Puerto Rico is the only U.S. territory where you cannot free return or exchange any item you purchased online.

Please post your questions and comments below if you have any additional queries.

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