If you are looking for how to get a refund on Shein, below you will find all the detailed information.
We occasionally receive our purchases from Shein that are not what we anticipated. In that case, we must ask for a cancellation (if our order hasn’t been shipped yet) or return (if we’ve already received it and don’t like it), and we will subsequently receive a refund of our money.
Keep reading, here is everything about refund on Shein.
How to Get a Refund on Shein?
To get a refund for our Shein purchases we will have to be in one of the following situations:
- The clothes have already been delivered, but neither we nor the description fit the items. In this situation, we will need to request a return on Shein rather than a refund.
- The order has not arrived and By requesting a cancellation, Shein customer service has confirmed that they will go ahead and issue a refund to us.
- An order that has not yet shipped is canceled. Our refund will appear in our account in a few days.
Anyhow, as soon as we request a refund or cancel Shein orders, the money will automatically transfer to our account.
First, we’ll get an email letting us know the refund was successfully processed. We will have the money in our account in about 5 to 10 working days.
Shein will give us the option to select from a number of ways to receive our money back in the event that we return an item.
Our Shein wallet or having the return made using the original payment method will be our options when canceling an order, though.
These are the characteristics of each refund method:
Refund Shein Wallet
If you are a frequent shopper, we advise transferring the refunded money to your Shein wallet because it will be much simpler and you will receive the money in no more than 24 hours. You will be able to withdraw the money and get it back if you decide not to purchase anything in the end.
On occasion, though, the system may be undergoing maintenance and prevent you from getting the money back into your Shein wallet.
Credit Card Refund
It is best to request a refund using the original payment method if you don’t want to make another purchase or if the amount is large.
The issue is that if we paid with a credit card, it might take a few days for the refund to get to your bank. Despite the fact that it typically takes between 3 and 15 working days, it has occasionally taken up to a month.
PayPal Refund
Given that PayPal is a popular payment option in most online stores, this method of reimbursement is a fantastic choice.
So you can spend your money in Shein as well as in other stores, you can also withdraw the money to your credit card, debit card or bank account. Within 2 to 7 business days, the money is received.
Gift Card Refund
Gift cards cannot be withdrawn as cash; instead, they will be returned to you as a gift card if you have used one to make a purchase. Contact customer service if you can’t remember your PIN.
However, if the system isn’t working, they can also deposit it into your Shein wallet or through Paypal.
Related Post: How to Get Free Shein Gift Card?
Clearpay Refund
If you used your credit card to make an installment payment through Clearpay, the refund will be issued directly to the card used to make the installment payment, and it cannot be changed.
Subsequent payments will be canceled if there are still payments due and the order has been fully canceled.
Should You Still Return Items If Shein Refunds You?
You should not return items that SHIEN has offered to refund without return. Take advantage of this limited-time offer since it is being offered only once. It can feel strange to use this offer because not many online retailers will let you keep an item that has been returned to them.
You should take advantage of the offer and keep your refunded item because this is a completely normal—though uncommon—occurrence when processing a return with SHIEN. You should sell or donate your item instead of returning it if you do not want to keep the item for which you were given a refund.
Without a valid return shipping label, if you try to return an item to SHIEN, your package will be sent back to you.
SHIEN must have this information in order to process any returns. The customer will receive any items that are not properly documented for return.
How to View the Status of a Shein Refund?
Our request and the refund will both take a few days to process. If you want to see the status of your refund you have to go to the details of the refunded order and click on “Return & Refund Record”.
You will be able to see the status, amount, and refund method, and if you want more information click on “Details”.
Then click on “Refund Track”. We’ll be able to check to see if our request was fulfilled. It will take a few days, depending on the method of reimbursement, but Shein has already sent the money as of that point.
Also Read: How to Track Shein Order?
How Long Will It Take to Receive Your Refund on Shein?
The return period in Shein is up to seven days after receiving the returned package or canceling the purchase.
Refund requests may take up to two weeks to process during busy shopping seasons like Christmas or Black Friday.
By default, the store credits your platform-based digital wallet with the refund; however, you can get in touch with the customer service department and choose to have the chargeback made to your original payment method (credit card, debit card, or Pix).
Final Words: How to Get a Refund on Shein
Now you should aware that it is easy to return items and get a SHEIN refund.
Shein, like other clothing stores, has the option to cancel orders. There is no need to create a new request when requesting a refund on Shein because the process happens automatically and is applicable to completed purchases as well.
Please leave your questions and comments below if you have any additional inquiries about the Shein refund policy.
Read More:
FAQs
How Long Does It Take for Shein to Refund Your Money?
Selecting “Original Payment Account” will process your refund from 1-5 days to be deposited into your bank account.
Why Did Shein Refund My Order?
We may cancel your order if we didn’t receive the documents using for verifying your payment as mentioned in the previous email.
How to Get a Refund on Shein Order Not Received?
Check the instructions sent to your email address and Shein inbox after submitting a ticket.
