What Is Old Navy Return Policy? Complete Guide 2023

The Old Navy return policy is designed to provide customers with an easy journey when returning or exchanging items.

Whether you’re shopping online or in a physical store, you have 30 days to return your Old Navy items.

Let’s take a deep dive into their return policy and get all your burning Old Navy questions answered.

What Is Old Navy Return Policy?

Customers have 30 days from the date of buy to return or exchange unwanted items.

This applies to each in-store and online purchases. However, there are a few exceptions to this timeframe:

• Holiday Season: For objects bought between November 1st and December 24th, the return duration is extended. Customers can return these objects until January 15th of the following year or within 30 days, whichever is later.
• Athleta: Athleta items have a longer return period of 60 days from the date of delivery.

Related Reading: How to Cancel Old Navy Order?

Condition of Items

Old Navy accepts returns and exchanges solely for gadgets that are in their unique condition. The following standards ought to be met:

• Unworn: The object must now not have been worn, washed, or altered in any way.
• Tags Attached: Tags and labels that have been connected to the object at the time of buy must nonetheless be intact.
• Proof of Purchase: A legitimate receipt or proof of buy is required for all returns and exchanges. However, returns besides a receipt may also be a problem due to Old Navy’s widespread return policy.

How to Return to Old Navy?

Old Navy customers have two methods to return items:

• In-Store Returns: Customers can return objects to any Old Navy store. Simply convey the item(s) alongside the authentic receipt to the nearest store, and the group of workers will help you with the return or trade process. This alternative is free of charge.
• Online Returns: For online purchases, customers have the option to return items through mail. Old Navy presents prepaid return shipping labels for online returns. Simply comply with the directions supplied on the website to print the label and connect it to the package. Once the return is acquired and processed, the refund will be issued. It’s essential to observe that return transport charges are blanketed via Old Navy.

Old Navy Items You Cannot Return

There are some items that can’t be returned to Old Navy:

• Worn items
• Swimwear barring tags
• Final sale items
• Items no longer bought in-store
• Old Navy Refund Policy

To get a refund for your authentic shape of payment, you should furnish proof of purchase. That can be the delivery affirmation e-mail or the unique credit score card used for the purchase.

If you return a gift, you will get hold of a refund on a present card. If you don’t have a present receipt or invoice, the refund quantity will be that item’s present-day promoting price.

If you return something you bought with rewards points, you’ll be refunded in rewards points.

Final Words on Old Navy Return Policy

It’s vital to familiarize yourself with Old Navy’s return policy to make sure of an easy and profitable return or change process.

If you have any unique questions or issues about your return, it is endorsed to reach out to Old Navy’s consumer carrier for assistance.

Remember to constantly refer to the supplied sources for the most correct and updated statistics on Old Navy’s return policy.

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FAQs About Old Navy Return Policy