How to Cancel Crocs Order? Updated Guide 2023

How to Cancel Crocs Order

Due to its comfort and stylish design, Crocs footwear is popular among young people in general, especially middle and high school students. But do you know how to cancel Crocs order?

You can buy casual shoes and other Crocs products from the company’s website or through the If you placed an order on Crocs in error or decided against continuing with it, you have 30 minutes to cancel it.

Keep reading and find out more about canceling Crocs orders.

How to Cancel Crocs Order?

Crocs allows you to cancel your order within the first 30 minutes of placing it.

If you fail to cancel your order after the first 30 minutes of placing your order, you can file for a product return and refund.

Orders paid for with Crocs gift cards cannot be changed or returned. To cancel your online Crocs order:

  1. Sign in to your Crocs account
  2. Maneuver to your orders history
  3. Click on the ‘cancel this order’ button in the yellow box in the right column

If you are an unregistered Crocs customer, log in, select “Cancellations,” and then enter your order number and email address in the fields provided.

Can I Return My Crocs Package?

How to Cancel Crocs Order

You can return all products bought from Crocs, except goods bought on gift cards and goods market ‘final sale’.

It is not possible to return items created in association with other brands or particular occasions unless they are defective.

Crocs Inc. accepts returns of products within the first 45 days after the final payment, after which you cannot return nor get refunds.

You must have the order number and billing zip code ready before making your request, the products must be unused and unwashed, and the products must be unworn and unwashed. To return your package:

1. Log into your Crock account or the official Crocs website

2. Click on “Returns”

3. Input your reason for returning the products

4. Choose your preferred shipping method

5. Review and print your return slips

NOTE: You can choose any of the following product return modes:

  • Choose your independent carrier
  • Ship through the UPS Pre-paid Label
  • Drop the item at the nearest Crocs store

Can I Exchange the Crocs I Bought Online in a Store?

Crocs footwear purchased online cannot be returned in a store, only authorized outlets would collect a returned product.

To process your return, you must first meet with a customer service representative who will fill out the necessary paperwork and send it on its way.

You will receive a tracking order so you can always keep track of your goods. You must also email the help desk with the specifics of your returned item.

If you intend to do a refund or return an item, within 14 days of purchase and also ensure they have not been worn or washed. The method of purchase is some method that can be used to start a refund, whether it’s at the nearby store or on their website.

Final Words: How to Cancel Crocs Order

Crocs offer you a very short time window to cancel your order.

You should contact faster service for assistance if you have any trouble canceling your Crocs order.

You Might Also Like:

FAQs

Can I Cancel Order Crocs?

Yes, you have 30 minutes after submission to cancel an order.

Why Can’t I Cancel My Order on Crocs?

Orders cannot be changed once they have been placed.

What Happens When Crocs Cancel Your Order?

If your order (or part of your order) is canceled, you will be refunded to your bank or paypal account.

Ada Parker

Ada Parker

Leave a Reply

Your email address will not be published. Required fields are marked *