If you have made a purchase from an Adidas store or Adidas.com and are wondering what is Adidas returns policy, you have come to the right place.
If you are not completely satisfied with your Adidas order, they will offer a full refund within 30 days of receipt.
Continue reading to find out more about Adidas’ return policy, what products are returnable, and how to start a return.
What’s Adidas’ Return Policy?
Adidas’ return policy allows consumers unsatisfied with their purchase in a store or at adidas.com to return their Adidas purchase for a full refund within 30 days.
If you have the original receipt, you can return any item you bought at an Adidas store location for a full refund at any other location in the country.
You must use the postal service to return any items you bought on adidas.com or that were special ordered in a store and delivered to you.
To receive a full refund, items must meet the following standards:
- Items must have the original packaging and be in unused condition
- Original tags must be on all apparel
- Footwear must be in the original shoebox
- Accessories must have all parts of the original packaging
How to Return An Adidas Item?
Adidas offers two different methods for returning items for both in-person and online purchases. The detailed return procedures for both in-store and online returns are listed below.
Online Returns With An Adidas Account
Below are the return instructions for customers with an Adidas account:
- Sign in to your adiClub Account
- Go to Order History
- Select the order you wish to return
- Select “Return Items” or “Free Size Exchange”
- If exchanging a product, select the product to exchange and the new size
- Next, print the shipping label provided by Adidas
- Package items in a shipping box, seal it, and adhere the shipping label to the outside
- Take the package to a local FedEx drop-off location
Online Returns Without An Adidas Account
You could still return your items to Adidas even if you completed your online transaction as a guest user. Below are the return instructions for guest users:
- Go to the Order Tracker
- Enter the order number and email address to find the order details
- Select “Return Items” or “Free Size Exchange”
- If exchanging a product, select the product to exchange and the new size
- Next, print the shipping label provided by Adidas
- Package items in a shipping box, seal it, and adhere the shipping label to the outside
- Take the package to a local FedEx drop-off location
Adidas In-Store Returns
Any Adidas retail location accepts returns for items purchased both in-person and online.
Bring the merchandise in its original packaging, along with the receipt, email confirmation, or packing slip, to any store location if you want to return something.
How Long Do You Have to Return Adidas Online?
We offer free returns within 30 days of your delivery.
Within seven days of the delivery date, hype products like the Yeezy should be returned through the online returns portal.
The seven-day return window is made clear on the product page during the ordering process.
Does Adidas Offer Full Refunds?
Adidas offers full refunds for purchases made in a store or on adidas.com.
Returns to Adidas must be made within 30 days and meet all return requirements to qualify for a full refund.
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How Long Do Adidas Refunds Take?
Returns made to an Adidas store are credited to your original method of payment and can take up to five days to appear on your account statement.
If you use a FedEx drop-off location to return an item to Adidas online, it may take up to 14 business days for the refund to appear in your account (after approval). Refunds might take longer to credit to your account depending on your bank’s rules.
Because they are made specifically for the customer, personalized items cannot be returned.
Adidas shoes can also not be returned after 30 days.
Final Words on Adidas Returns Policy
So you have got a clear idea about the Adidas Return Policy.
Adidas provides customers with a generous return policy that allows them to return items within 30 days of purchase for a full refund.
Customers should always check the return policy on the website or in-store prior to making a purchase as some requirements must be met in order to be eligible for a return.
Adidas makes it easy to return items and ensures customers are completely satisfied with their purchases.
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FAQs About Adidas Return Policy
Can I Return Adidas Shoes After Wearing Them?
Adidas shoes cannot be exchanged once they have been worn.
What is Adidas Refund Policy?
We provide a full refund if you are not satisfied with your adidas order within 30 days of delivery.
How Can I Return An Adidas Product If I Purchase It from Another Store?
You should get in touch with that specific store if you want to return an Adidas item that you bought from somewhere else because their return policy is entirely different from Adidas’s. Therefore, you are unable to return such items to Adidas.
