Sperry Return Policy: Complete Guide 2023

Sperry is equipped with a potential return policy known as the Sperry Return Policy. The information in this guide about the Sperry Return Policy will clear up any remaining questions you may have.

A return policy is not only written legislation for a brand but also a profitable system for their respected customers. If you are dissatisfied with your purchase, Sperry is always happy to accept returns.

Read on to discover the step-by-step process for returning Sperry goods. You can also check our Sperry Shoes Review to know more about this brand.

What is the Sperry Return Policy?

Sperry accepts returns and exchanges for unworn merchandise within 30 days of shipping. If you decide to return your item, Sperry will deduct $5.00 from your refund to cover the cost of return shipping.

However, if all you need to do is exchange something, Sperry will give you a free return shipping label without affecting the size of your refund.

Due to their nature, Sperry is not going to offer returns or exchanges on any customized orders, which is the biggest exception to this rule.

On the Sperry website, there is a defective product form you can use if your purchase seems to be flawed when it is delivered.

Read More: Is Sperry a Good Brand?

How to Return Sperry Shoes?

Sperry accepts returns for online orders both in their physical store locations and via mail.

By Mail

1. For a refund within 30 days of purchase, make certain that your Sperry item is in brand-new, unworn condition.
2. Find your order number on the invoice that was sent with your order or in the Sperry order confirmation email that you received.
3. To start the return process, go to Sperry’s return page and enter your order number and zip code.
4. If you want to return or exchange your purchase, be specific. Sperry will give you an order return slip that you can include with your package when you mail it back. You should be aware that exchanges can be shipped back for free, but returns will have a $5.00 return shipping fee subtracted from your refund.
5. Hold onto any documentation related to returns or exchanges until your order has been processed.
6. You will receive a confirmation email from Sperry once your return has been processed successfully. Within two billing cycles, the credit ought to show up on the original payment method you used.

In-Store

You can also return most items purchased on to a Sperry store in person.

It should be noted that this only applies to Sperry stores themselves, not to third-party merchants like Macy’s, Nordstrom, Journey’s, etc., unless you made your purchase through the website of that particular merchant.

1. If you want to get a refund for a Sperry item within 30 days of purchase, make sure it is brand new and unworn. Be aware that returns for Sperry Kids merchandise can only be made via mail.
2. Find the confirmation email you received initially. Bring it, your items, and your original form of payment to a Sperry’s retail location.
3. Any customer service agent can process your refund to your original method of payment if you ask them to.

Does Sperry Accept Returns Without a Receipt?

It may be possible to request a return or Sperry exchange without receipt, but you will need some form of proof of purchase. All the information you require should be in your order history if you placed your order using your free Sperry.com account.

You can start a return or exchange with your order number and zip code even if you made an online purchase as a guest. Unsure of your order number?

You should be able to locate it on the invoice that came with your package or in the order confirmation email Sperry sent you. Additionally, if you have access to the order number, you can return or exchange a gift order.

If you are returning an item to a Sperry store, even if you no longer have your receipt, your email confirmation will still be valid. If you bought your item from a different retailer, their return policies will probably take precedence over Sperry’s.

Can I Return An Item to Sperry Without the Box?

Sperry does ask that all items be returned in their original boxes.

It’s advised that you keep the box your order arrives in until you’re certain that you’re happy with your purchase because your returns must still be in their original condition in order to qualify for a refund or exchange.

Contact Sperry’s customer service if you are unable to find the box your shoes were delivered in for more assistance.

Does Sperry Offer Full Refunds?

They do offer full refunds on all unworn merchandise within 30 days. The only thing you should be aware of is that a $5.00 fee will be deducted from your refund if you return your item via mail.

However, even if you do need to mail your purchase back, exchanges are always free. Sperry will give you a free return shipping label, but you’ll need a printer to print it out.

Sperry advises contacting their customer support team for assistance if you don’t have a printer or don’t have enough ink to print the label right now.

How Long Do Sperry Refunds Take?

Sperry advises allowing up to two weeks for your return to be processed. Within two billing cycles, you’ll typically receive your refund credit on the same card you used to make the original purchase.

If you paid with a Sperry gift card, then a new gift card will be loaded with the amount of your refund and sent to the shipping address you used to make your purchase.

Conclusion on Sperry Return Policy

Now it is your responsibility to know the Sperry Return Policy very well before purchasing from Sperry.

Customers and their preferred brands depend greatly on return policies.

To easily initiate a return or exchange of your purchase, you should regularly review a company’s return policy. It will enable you to receive returns without difficulty.

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FAQs About Sperry Return Policy